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Posted by Secret Paradise on 03/12/2020

Travelling To The Maldives During Covid-19

Travelling To The Maldives During Covid-19

We understand that the uncertainty surrounding Novel Coronavirus (Covid-19) is making it difficult for many people to make travel plans right now. It’s stressful  and unsettling not knowing whether a destination that is unaffected today will still be safe in a week or a month.

Travel to many places around the world remains safe and your risk of infection remains low, it is good to complete research prior to your trip . Check with your airline and insurance company for their latest advice.  Ensure to obtain all of your information from the relevant governments and official channels. Weigh up the pros and cons for yourself and make a decision that you personally feel comfortable with.

We hope the information below together with the links provided and information provided by your  country’s government travel advisory will assist you to make informed decisions regarding travel to the Maldives with Secret Paradise.

What measures have been taken in the Maldives?

The Maldives currently imposes travel sanctions on China, Iran, Italy, parts of South Korea, Bangladesh and all cruise ships.
The Government of Republic of Maldives has suspended all direct inbound flights from these destinations and has restricted the entry of all persons, regardless of nationality, who have these countries shown as their port of embarkation or have transited through or have traveled within any of these destinations within 14 days of arrival date in the Maldives.

Maldivians travelling from affected areas will be subject to 14 days of quarantine, once they arrive in the Maldives. As a further precaution, the Government has also advised Maldivian nationals against all none essential travel to countries where cases of Covid-19 have been confirmed.

As advised by WHO for entry screening all international tourists and Maldivian citizens arriving to Maldives on international flights will be screened for temperature upon entry and all arrivals will be asked to complete a health declaration card as part of the standard immigration process.

The following sites will provide specific details to the Maldives as updates and changes are made:

https://covid19.health.gov.mv

https://www.tourism.gov.mv/latest-update-on-novel-coronavirus/

For further information and updates relating to travel to the Maldives refer to your country’s foreign office travel advice website.

Is Secret Paradise still operating tours?

The simple answer is ‘yes’. We are guided by travel advice given by the Maldives Government and we will continue to operate all tours unless further government restrictions allow us not to do so.

Can guests cancel from tours?

If the destination government of any guest booked with us advises against travel to the Maldives or a guest falls into any of the travel restrictive categories highlighted by the Government of the Maldives then we will offer guests the opportunity to defer their booking to a later date or offer a full refund of all money paid.

Can guests transfer their planned tour to another date?

Yes, we have taken the decision to allow all guests to transfer their booking if they wish to a later date, up to and including 30th October 2021 at no charge.

Will my insurance company cover me?

If you want to cancel your trip because you are worried you might catch Coronavirus, you may be covered by insurance as long as you booked before January 30th, which is when WHO declared this Coronavirus as a global health emergency. Contact your insurance provider in the first instance.

Many insurance companies are now offering travelers the option of a Cancel-For-Any-Reason (CFAR) policy add-on. This means, basically, that you can cancel your trip for any reason and be covered in full or a large part of it. If you’re planning to travel later in the year and are yet to book, CFAR is worth looking into and will certainly offer some peace of mind.

Has Secret Paradise changed it’s cancellation policy for new bookings?

We have updated our Cancellation Policy with immediate effect and it is applicable for all local island accommodation and multi day tours.
This policy is applied to all new bookings made from 11th March 2020 to the 30th August 2020, covering stay dates until the 31st October 2020. New booking date period will be reviewed as the situation evolves and changes.

  • For cancellations made and supported on the basis of Government travel advice there will be no charge.
  • For cancellations received 7 days or more prior to arrival date, there will be No Charge.
  • For any cancellations received 6 days or less from arrival date,there will be a 50% Cancellation Fee or the opportunity to defer booking to a later date period free of charge.
  • Our day tours remain with 100% free cancellation.

What steps are we taking to protect guests travelling with or on tour from Covid-19?

Secret Paradise has been monitoring the Covid-19 since its outbreak in relation to it’s impact within the Maldives. All of our Guides &  Leaders have been briefed on identifying symptoms of Covid-19 and what to do in the event somebody presents with symptoms as per the guidelines provided by The Ministry of Tourism.

Guest briefings for all arrival guests include the WHO advice and guidance on how to reduce the risk of catching Covid-19.

All guides carry antibacterial hand wash as a matter of course at all times of the year and will continue to do so ensuring additional supplies available.

Guest updates provided as the situation or measures evolve/change.

What can you do to reduce the risk of catching Covid-19 whilst on tour?

The World Health Organisation have issued the following guidance;

  • Frequently clean hands by using alcohol-based hand rub or soap and water;
  • When coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands;
  • Avoid close contact with anyone who has fever and cough;
  • If you have fever, cough and difficulty breathing seek medical care early and share previous travel history with your health care provider.

The key message is the need for all of us to increase our hand washing and general hygiene practices, which will not only prevent the spread of Coronavirus but other viruses that could be present.

https://www.who.int/emergencies/diseases/novel-Covid-19-2019/advice

The situation is fluid and we will continue to keep guests who have a booking with us updated on any developments, in the meantime if you have any specific questions, need further reassurance or advice please do not hesitate to contact us.

As for us, Secret Paradise will still be here post Covid-19 and we look forward to welcoming you.

Wishing you safe and happy travels.

Ruth

Co-Founder Secret Paradise

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